Support
We’re here to help you succeed in your Japanese learning journey.
Whether you have a question before enrolling, need help during your course, or run into a technical issue with a live class, our team is ready to assist.
How Can We Help You?
📚 Course & Enrollment Support
Questions about choosing the right course, batch timings, fees, or the enrollment process.
- Which course level is right for me?
- How do I enroll or switch batches?
- What are the weekday/weekend batch options?
- Do you offer trial classes?
[Contact Enrollment Support →]
💻 Live Class & Technical Support
Help with joining classes, accessing study materials, or resolving technical issues.
- Trouble joining your live online class
- Access to digital study materials and recordings
- Login or account issues
- Rescheduling a missed class
[Contact Technical Support →]
📝 Exam & Mock Test Support
Guidance on JLPT/NAT-Test preparation, mock tests, and exam registration.
- Mock test schedules and results
- JLPT / NAT-Test registration guidance
- Doubt-solving and mentoring sessions
[Contact Academic Support →]
🏢 Corporate & Group Training Support
Support for organizations enrolled in corporate or customized training programs.
- Scheduling corporate batches
- Progress reports for teams
- Customizing training content
[Contact Corporate Support →]
💳 Billing & Payments
Help with fees, invoices, and payment-related queries.
- Payment methods and installment options
- Invoice or receipt requests
- Refund and cancellation queries
[Contact Billing Support →]
Quick Answers
Before reaching out, you may find your answer in our Frequently Asked Questions page, covering common questions about class formats, materials, mock tests, one-to-one sessions, and certificates.
Still Need Help?
Our support team typically responds within 24 hours on business days.
📧 Email: support@kaizoraconsulting.com 📞 Phone: +91 XXXXX XXXXX 🕐 Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST) 📍 Location: Pune, Maharashtra, India
Prefer to talk it through? [Book a Free Consultation →] with our team to discuss your learning goals or resolve any concerns.